The Aga Khan University Clifton Medical services

The doctors were extremely unprofessional. Despite having a flu and a fever, it took a whopping 2 hours just to get a check-up, and to make matters worse, there were merely total of 3 patients. A very bad experience

I called and there is NO ONE AT RECEPTION to pick up! The operator doesn't even bother and listen and transfers the calls. Not the first time!

Reports ready according to the customer service department but when i went there they said its not ready. Even 10 days aftet getting test done. Very bad service.

10+ consultant clinics
Radiology service
Lab services
Pharmacy
Urgent care services
Soon will be chemotherapy here

Clifton aga khan hospital very bad management give us time but when we will reached before time his staff contentiously make us fool proper 2hrs we are waiting with small baby but thy are not interested.its very bad experience we don't recommend.

Called in an emergency to get dengue done and everyone from reception to lab played games, had their handsfree on I could hear songs. After good 13 calls I have up. Filthy filthy cause of consumerism where I kept saying it's an emergency n they didn't give a hoot.boycott agha Khan hospital

As of Nov22, second floor is added and construction underway for expansion. It is still operational therefore no need for panic. May Allah keep us in his protection all the time.

Patient was my wife Tasneem. Visited on Monday 12th December. Waiting one hour extra from appointment time is even acceptable. However, the Dr.did not give even 5 complete minutes to listen to us. Since the Dr.had gone on leave earlier, the hospital over booked the appointed patients. What is the point in paying Rs4,750/- if we don't get enough time to even explain our medical history? His diagnosis and medication may be correct but we both came back unsatisfied. Returned disappointed.

My mothers appointment for eye specialist was at 9: 45am we were on time they did the initial checkup and everything but the doctor wasnt there till 11: 30pm we had to wait for another half an hr for his consultation (keeping in mind my mother is 77 yr old) whats the point of an appointment if you have to go through all this …. Just terrible

Its mini Express version with basic facilities to get test done, buy medicine and meet general physicians.

A very irresponsible behaviour I had to face from the staff of pharmacy. I had sent my daughter to purchase my injection with the prescription and am shocked at how carelessly they handed over without any ice or ice pack. It is worth 39000 and needs to be refrigerated. How can we expect this kind of behavior and ignorance from such a reputable organisation. I am not even sure now about the efficiency of the injection because it needs temperature control. The lady present there was hafsa. Please look into the matter ASAP. Hoping to hear from the organisation.

This hospital is very important you can appointment any medical stuff like vaccines eye specialist and more

Clifton medical services is branch of AKUH situated near Bilawal house and infront of Indus valley school. The centre is at its best in providing services and the staff is cooperative as well. Services are better than others. Place was a little messy and dirty due to ongoing construction. Not too much crowded and SOPs are being strictly followed.

Accessible entrance = available.
Accessible parking = not available.
Parking = not available.
Accessible restroom = not available.
Restroom = available.
Family only entrance = not necessary.
Follow covid SOPs = yes.

Worse service. First they told us they tske only walk in but on arriving for the visit we were told they see only by appointment. Reports were supposed to be available in 1 week but when we inquired they were not available and we were told to check back at 5 pm. Same story again reports were not ready.

I'm thankful for such a decent facility for medical needs nearby may Allah bless all health care workers everywhere Aameen

Dr Swaleha Tariq was very disrespectful and unethical. The hospital administration however handled the matter fairly.

The operator will miss gideon rong doctor and the doctor will say it's not may falt operator will miss gaide it's both falt the operator will be nokar

Worstttt.

I had to take a executive health screening package here, as the slots were not available in main AKUH, but it was my worst experience, they made my parents and wife wait 3 hours even when they were on 12 hours fasting, every thing is so slow, my blood tests were done in laboratory there I was waited for my turn, then I waited in radiology department for chest X-ray, then again waited for ECG in the clinics where the nurse was very rude, and nobody was there to attend us, we had to go to every department by ourselves, and finally we were able to do breakfast in at 2 O clock noon which was cold and not eatable, this was very very bad experience compared to main AKUH, and nothing was in it as executive as i paid for, when I visited administration for complaint, no body was there as office was empty,

Never ever come here only take Main AKUH for executive packages and beyond.

When you call to book an appointment, they pass you around, so frustrating. There doesn't seem to be any sense of ownership. The staff are very friendly but you do feel rushed by the pediatrician which is ironic considering it's private and cost a fair bit. The pediatrician also jumps to conclusion without properly listening to issues you are sharing about your child.
I just called their emergency line and 9 minutes later, I am still waiting for someone to answer the call. So ridiculous!

Amazing admin helpfull staff, well equipped facility with good doctors. Good consultant clinics, pharmacy and lab.